FAQ, Warranty & Returns
All systems sold by Wholesale Aircon have a 5 year manufacturers warranty. For more details refer to each Manufacturers warranty guidelines.
Important Information to Maintain Your Warranty!
- Keep a copy of your invoice
- Ensure your air conditioning installer is qualified and holds a current refrigeration handling license.
- Ensure operation is as per manufacturer’s instructions.
- Ensure the air inlet and outlet of the outdoor unit is kept clear of obstructions.
- Replace exhausted batteries in remote control.
- If your system fails, contact the manufacturer without delay.
We are unable to deliver to a PO Box as we need ID and a copy of the online receipt when delivery is made.
We are always looking to expand our product range and are constantly releasing the latest products and models.
The cooling and heating capacity of an air conditioner is measured in kilowatts (kW).
Airconditioner Sizing Guide
2.5 kW RANGE
SUITABLE FOR ROOMS APPROX 10 – 25 SQ METERS
- Bedrooms
- Studys
- Small lounges
- Small kitchens
- Small offices
3.5kW RANGE
SUITABLE FOR ROOMS APPROX 25 – 35 SQ METERS
- Bedrooms
- Bedrooms with ensuites
- Studys
- Small lounges
- Mid-sized kitchens
- Small rooms with high ceilings
- Offices
5 – 6kW RANGE
SUITABLE FOR ROOMS APPROX 35 – 60 SQ METERS
- Large bedrooms
- Bedrooms with ensuites
- Studys
- Mid-size lounges
- Large kitchens
- Mid-sized rooms with high ceilings
- Offices
7 – 8kW RANGE
SUITABLE FOR ROOMS APPROX 60 – 80 SQ METERS
- Large lounges
- Large open plan areas
- Small shops
- Offices
For more complex installations a heat load calculation should be performed. A heat load calculation comprises of many factors such as size of area, size of windows, roof type, building material, whether there is insulation, external shading or internal shading etc. Incorrect sizing will mean inadequate cooling/heating.
If you are unsure on sizing please email us, or go to Request a Quote or call 0473 575 383
Wholesale Aircon can help guide you if a warranty issue arises. Firstly the client needs to contact the manufacturer. The number for each manufacturer will be on the warranty form which came with the system purchased. When placing a warranty claim you will need to provide proof of purchase (your tax invoice).
Need More Help?
For more FAQs please visit our FAQ page
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.
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