Here are some answers to our FAQ. Have a look through our frequently-asked list of questions to see what we usually advise our customers. Here you can find questions about Delivery, Sizes, Warranty, Payment options and Maintenance.


The policy only applies to sales made online through website wholesaleaircon and may  not be available on products purchased using “Buy now, pay later” options such as Zip  Pay, Zip Money, Afterpay or Finance. 

Wholesaleaircon will match a Competitor’s advertised price of a product for a customer  of subject to each of the following conditions:


Yes all our Air-conditioning systems are brand new. We don’t sell Factory Seconds.

We are unable to deliver to a PO Box as we need ID and a copy of the online receipt when delivery is made.

Yes, someone must be available to accept delivery as we require a signature as proof of receiving goods. We recommend having an additional person at the delivery address to assist with the placement of your items inside of your house. Furthermore, our carriers provide a door-to-door service, which does not include carrying the items inside. Where there is nobody to receive the goods a re-delivery fee will be charged.

When your item is dispatched, you will receive a confirmation text or email with your Tracking number. You can track and trace the item with the Consignment number you will be given.

After purchasing your desired product or products enter your postcode in the ‘Postcode’ field, press Update Postcode and it will automatically calculate the delivery charge for you.

If the delivery charge comes up $0.00 please email us or call and let us know which unit you are interested in and your delivery details. We will promptly get back with an exact delivery price.

You can be assured that no personal details will be required for delivery fees to be calculated.


The website uses SSL Encryption and has the Rapid Secured Seal.

All payments made on the website are processed by the Commonwealth Bank (CommWeb) which is highly reliable and secure.

We thank you for paying via Direct Deposit, Visa, Mastercard, Amex, Pay Pal, After PayZip and Brighte

On the checkout page please select payment method Direct debit. Once you have completed your order a Tax Invoice will be Automatically be sent to your email which will contain our Banking Details.

The Order Confirmation email that you receive when you make an order is a valid Australian Tax Invoice. If you have lost your invoice we will be happy to email you a new one. Simply email our team at with your request.

Warranty & Contact

All systems sold by Wholesale Aircon have a 5 year manufacturers warranty. For more details refer to each Manufacturers warranty guidelines.

Important Information to Maintain Your Warranty!

  • Keep a copy of your invoice
  • Ensure your air conditioning installer is qualified and holds a current refrigeration handling license.
  • Ensure operation is as per manufacturer’s instructions.
  • Ensure the air inlet and outlet of the outdoor unit is kept clear of obstructions.
  • Replace exhausted batteries in remote control.
  • If your system fails, contact the manufacturer without delay.

Wholesale Aircon can help guide you if a warranty issue arises. Firstly the client needs to contact the manufacturer. The number for each manufacturer will be on the warranty form which came with the system purchased. When placing a warranty claim you will need to provide proof of purchase (your tax invoice).

As we are a online business, the best way to contact us is via email. If you have any inquiry please email – or Call us on 0473 575 383

Air Conditioning Guide

We are always looking to expand our product range and are constantly releasing the latest products and models.

The cooling and heating capacity of an air conditioner is measured in kilowatts (kW).
Airconditioner Sizing Guide

2.5 kW RANGE

  • Bedrooms
  • Studys
  • Small lounges
  • Small kitchens
  • Small offices


  • Bedrooms
  • Bedrooms with ensuites
  • Studys
  • Small lounges
  • Mid-sized kitchens
  • Small rooms with high ceilings
  • Offices

5 – 6kW RANGE

  • Large bedrooms
  • Bedrooms with ensuites
  • Studys
  • Mid-size lounges
  • Large kitchens
  • Mid-sized rooms with high ceilings
  • Offices

7 – 8kW RANGE

  • Large lounges
  • Large open plan areas
  • Small shops
  • Offices

For more complex installations a heat load calculation should be performed. A heat load calculation comprises of many factors such as size of area, size of windows, roof type, building material, whether there is insulation, external shading or internal shading etc. Incorrect sizing will mean inadequate cooling/heating.

If you are unsure on sizing please email us, or go to Request a Quote or call 0473 575 383

MEPS stand for Minimum Energy Performance Standards which have been introduced by the Australian government. All systems sold by Wholesale Aircon meet MEPS requirements. This energy rating is mandatory.

Ducted prices can range from $5000 for a single story with 3 outlets up to $8000 for a double story home with 12 outlets

Adding extra zones will add to the cost.

This refers to energy efficiency rating and measures the air conditioners energy consumption and efficiency. A higher EER rating on your air conditioning system means the system is more energy efficient. You can compare the ratings from each manufacturer.

This simply means that the system is able to both cool and heat.

Most Air conditioning systems these days are of inverter type. Inverter air conditioners use a variable frequency drive to control the speed of the motor thus in turn the compressor. When the cooling demand is met the compressor will slow down, in return reducing running costs.

Inverter air conditioners reach the desired room temperature faster, and then constantly adjust to maintain perfect comfort. Inverter air conditioners are more economical to operate and quieter to run than fixed speed units but need to be correctly sized.

Ducted Air Conditioning Guide

You can check the maximum electric input required for the system you are looking at and multiply by the cost per kWh you are getting charged.

Ducted Air-Conditioning Best Brands

All system carry a 5 year full manufacturing warranty.

Generally ducted air conditioner are larger capacities than split system therefore it consumes slightly more electrical running cost than split system. The benefit of ducted air conditioner is it can cool and heat a whole house whereas the split only can cool/heat single room.

Ducted Air conditioners can vary from supply and install from $1500 to $5000 and more.

Yes It does add value to your house.

Depending on how much the usage is , Ducted air-conditioning generally lasts for 10-12 years.


The policy only applies to sales made online through website wholesaleaircon and may  not be available on products purchased using “Buy now, pay later” options such as Zip  Pay, Zip Money, Afterpay or Finance. 

Wholesaleaircon will match a Competitor’s advertised price of a product for a customer  of subject to each of the following conditions:

be a registered Australian business, have an Australian Business Number and be registered for Goods and Services Tax (“GST”);

  • identical to a product offered for sale by Wholesaleaircon including the same brand/model/series/specification/features/colour/year of production and condition
  • in stock with the Competitor (not available for back order)
  • not offered as part of a bundled or bonus offering at the time of price matching;
  • available for immediate purchase from the Competitor, and if advertised by an Online Competitor must be in stock and available for immediate delivery via courier / Australia Post.
  • be the price of the product as sold individually and not as part of a bundled sale;
  • include GST and any delivery and handling charge; and
  • be verifiable by Wholesaleaircon
  • Advertising errors by Wholesaleaircon or its competitor;
  • Commercial quantities, delivery, installation or handling charges;
  • Finance or credit terms and does not offer finance or credit on the sale of price matched products;
  • Offers by resellers, classifieds, auction sites, paid membership  programs/stores, manufacturers, distributors or importers or requiring  delivery to or from a location outside Australia; 
  • Competitor’s clearance lines, display stock, liquidation or external administration sales, limited stock offers or time-limited or special promotion stock sell-downs including restructuring or amalgamation;
  • Grey imports. “Grey imports” are products acquired from internationally based distributors other than the manufacturer’s locally licensed importer. They are sometimes referred to as “direct import” or “grey market”


As a general rule, you should clean your air conditioner filters within the indoor unit every two to three weeks. In more dusty or polluted environments, you should clean your filters more regularly. Like anything the more, you maintain the longer it will last

Cleaning your filters is the most important maintenance task you can do to care for your air conditioner.

Blocked filters can reduce a system’s efficiency significantly. Replacing a blocked-up filter with a clean one can lower your air conditioner’s energy consumption by anywhere from 5% to 15%.

At a minimum you need to clean and maintain your air conditioner’s air filters, as any build-up of dust or dirt will restrict airflow and reduce the energy efficiency and capacity of your system.

Re-gassing an air conditioner will never be necessary if it is installed correctly.

However, if the pipe connections are not flared (a type of compression fitting) properly or tightened to the correct torque, or if the pipes themselves degrade over time for some unforeseen reason, then they may leak, which is the most common cause of needing to re-gas an air conditioner.

Terms such as ‘stale gas’ or ‘expired gas’ are not something that occurs in air conditioning units.

If there is a gas leak in your air conditioning system it should be inspected by a qualified air conditioning technician.

The filters in your indoor unit can be replaced. The procedure to remove and replace your filters can be found in the operation manual of your particular Daikin air conditioner.

The procedure to remove the ‘fascia’ (i.e. front panel) and access the filters of your indoor unit is found in the operation manual that comes with your Daikin air conditioner.

To clean a Daikin air filter, simply vacuum away any dust on the filter or wash the air filter with natural detergent thinned with lukewarm water, then allow the filter to dry outside in a shaded area.

Having your Daikin air conditioner checked each year by a qualified service technician, like your Daikin Specialist Dealer, before the most extreme conditions of summer or winter set in is ideal for making sure your system will perform at its best.

Aside from this, remembering to keep the air filter clean and the outdoor unit free of leaves and debris are essential for ensuring your Daikin system operates at full capacity throughout the peak seasons.

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